Browse policy areas
More about
Links below are provided for convenience.
More about
Links below are provided for convenience.
Start with the policy area you need
Membership documents
-
Membership agreement
Membership Agreement
Core membership terms, application-first access, activation expectations, and member responsibilities.
Read membership agreement -
Dues and levels
Current Membership Dues Schedule
Current membership levels, dues, and how dues relate to the Board-approved Financial Allocation Schedule.
Review dues schedule -
Approval and status
Application and Approval Rules
How application review, approval, active membership, and administrative holds affect purchasing access.
Review access rules -
Member conduct
Member Code of Conduct
Expectations for member behavior, account use, communications, participation, and marketplace conduct.
Read member code -
Rights and duties
Member Rights and Responsibilities
Member rights, responsibilities, account accuracy, product and shipping rules, and respectful participation expectations.
Read member rights
Marketplace and orders
-
Order terms
Marketplace Terms of Sale
Order eligibility, payment, member marketplace terms, substitutions, split shipments, and chargebacks.
Read sale terms -
Handling and use
Member Product Handling Acknowledgment
Member handling, storage, and use expectations for Association products after purchase.
Read handling acknowledgment -
Fulfillment
Shipping, Pickup, and Delivery
Fulfillment windows, pickup or delivery expectations, handling limits, and delivery-area guidance.
Review delivery policy -
Issue resolution
Refund, Credit, and Issue Resolution
How to report order issues and how credits, refunds, replacements, and reviews are handled.
Read resolution policy
Privacy and data
-
Privacy
Privacy Policy
How member, applicant, order, support, and compliance records are collected, used, retained, and protected.
Read privacy policy -
Cookies and consent
Cookie Policy
Cookie, browser storage, analytics, consent, and Shopify customer privacy disclosures for the storefront.
Read cookie policy
Producer information
-
Governance
Association Governance
Plain-language overview of governance, operations, Association/LLC allocation, and member reporting boundaries.
Read governance summary -
Producer standards
Producer Standards Summary
How Association Producers participate and cooperate with member marketplace operations.
Review producer standards -
Founding producer
Founding Producer Amos Miller
The founding producer relationship and its role in the Association's trusted producer network.
Read founding producer page
All published policy links
More about for All published policy links
Use this complete index when you already know which document you need.
More about for All published policy links
Use this complete index when you already know which document you need.
What applies to you
Members
More about for Members
Start with membership documents, application rules, and member-only use policies before placing an order.
More about for Members
Start with membership documents, application rules, and member-only use policies before placing an order.
Producers
More about for Producers
Producer-specific agreements and onboarding records are handled through approved producer onboarding, while public product-handling and support policies remain available here.
More about for Producers
Producer-specific agreements and onboarding records are handled through approved producer onboarding, while public product-handling and support policies remain available here.
Admins / board
More about for Admins / board
Private operating procedures and sensitive documents are never published on the storefront. Access is limited to authorized Association roles.
More about for Admins / board
Private operating procedures and sensitive documents are never published on the storefront. Access is limited to authorized Association roles.
Need help?
More about for Need help?
If you have questions about a policy, membership status, or your account, contact support.
More about for Need help?
If you have questions about a policy, membership status, or your account, contact support.
This page helps Members, applicants, Producers, and visitors find the documents that govern membership, marketplace purchases, Producer participation, privacy, support, shipping, and related programs.
How these policies build confidence
Access follows approved status
Policies are written around the application-first model: visitors can browse, while purchasing requires approval, activation, and no administrative hold.
Questions route through support
Support can explain membership status, account records, order issues, and policy locations, then route sensitive questions to authorized reviewers when needed.
Records and payment concerns have policies
Privacy, support records, refunds, credits, and payment questions are handled under the public policy set and authorized review process.